Privacy policy

CareCall AI Privacy Policy

CareCall AI supports care coordinators by helping manage approved outreach, practical support requests, and service handoff records.

What data the service handles

The service may process operator login details, recipient contact and care coordination information, trusted answerer details, call summaries, service requests, and operational audit records.

How data is used

Data is used to prepare consent-aware call sessions, route recipients to the correct human or automated handling path, summarize practical needs, and support coordinator review and fulfilment.

Safety boundaries

CareCall AI is not a medical, legal, financial, or emergency triage service. Emergencies should be escalated to local emergency services or an appropriate human support team.

Contact

For privacy questions, use the support page and include only information needed to route the request.